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--- policies:nci_rules_and_standards [2019/08/19 00:39]
jdf76 [Helping Others]
+++ policies:nci_rules_and_standards [2019/08/20 16:58] (current)
jdf76 [Understanding These Standards]
@@ Line 1: / Line 1: @@
-{{:nci:nci_logo_small.jpg|}}
+{{ :nci:nci_logo-no_tagline.jpg?nolink&200|}}
-====== NCI Standards and Rules/Guidelines ======
+====== NCI Guidelines and Standards ======
@@ Line 15: / Line 16: @@
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+===== Understanding These Standards =====
+In these standards, and in person, we try to be clear, yet polite. We’ll use the word “please” as a matter of courtesy. These are the standards of behavior in NCI and not just suggestions to be followed or not at you will.
+You are responsible for understanding these standards, and for behaving within the boundaries at all times. If you have questions or concerns, ask a Land Officer, or on the NCI Help Group.
+If you have concerns or questions, feel you have been treated unfairly, take it up privately with the NCI Region Coordinator or a Senior Land Officer.
+You can find a list of the NCI Staff here:
+[[https://tinyurl.com/y5kkk32j]]
-► Helping Others
+===== Helping Others =====
 NCI's purpose is to help the citizens of Second Life, both old and new. Our guidelines request that all people who come to our locations be treated with respect and kindness, no matter how much they get on our nerves. Please allow the staff to take care of the big problems and as our regulars try to help the people causing problems to find a different way to do things. We know it is hard, but if you are not feeling up to the task at the moment, call an LO or just give yourself a little time elsewhere to change your perspective.
@@ Line 33: / Line 44: @@
 We want to be a place where people are fundamentally kind, and use good judgment in support of our mission, to help with this understanding, we do have some specific rules:
-Failure in following these rules may get you removed from our sim and banned.
+===== No Weapons Use =====
-► No Weapons Use
 You may wear weapons as part of an outfit, but you may not use offensive or defensive weapons of any kind on NCI land. This includes waving them around in a threatening manner.
@@ Line 45: / Line 54: @@
 Please do not use pushers, spell-casters, active shields, cagers, combat HUDs, or anything of the kind on NCI land.
-Failure in following these rules may get you removed from our sim and banned.
+===== No Nudity =====
-► No Nudity
 Linden Labs defines G rated as follows, A region designated General is not allowed to advertise or make available content or activity that is sexually explicit, violent, or depicts nudity.
-Guide to Linden Labs Maturity Levels: https://community.secondlife.com/knowledgebase/english/maturity-ratings-r52/
+Guide to Linden Labs Maturity Levels:
-http://bit.ly/NCI-MR
+[[https://tinyurl.com/y2jmet4v]]
+------------------
+=== Linden Labs General Maturity Rating ===
+A region designated General is not allowed to advertise or make available content or activity that is sexually explicit, violent, or depicts nudity.  Sexually-oriented objects such as "sex beds" or poseballs may not be located or sold in General regions.
+General regions are areas where you should feel free to say and do things that you would be comfortable saying and doing in front of your grandmother or a grade school class. Institutions such as universities, conference organizers, and real world businesses may wish to designate their regions as General. Likewise their users (and others) may wish to employ Second Life's General search setting to focus and filter search results appropriately.
+Some landowners and Residents desire a Second Life experience distinct from the activity that occurs in Moderate and Adult regions. Region owners who wish to host this sort of Second Life experience can (but need not) designate their regions as General.
+If you are a region owner and you feel there is some ambiguity as to whether your content and activities are allowed in General regions, it's probably best to designate your region as Moderate.
+-------------------
 Sexy is OK, but dress in a G-rated fashion always, in any NCI area. Your outfit must cover all private parts of your avatar(the naughty bits). If your avatar depicts nudity by wearing sheer clothing, nipple tape, pasties, long hair with no top, thongs or G-strings then wear something else.
 Remove your adult items, including any invisible part of your genitalia. If you have a question about your outfit, consider being a bit more modest in your choice or ask the LO for their thoughts.
+===== No Disruption of Events, Activities, or Classes =====
-Failure in following these rules may get you removed from our sim and banned.
-► No Disruption of Events, Activities, or Classes
 NCI is about learning and teaching. Disrupting events will not be tolerated. Officers and instructors will take whatever steps they feel are necessary to keep events orderly and productive.
@@ Line 66: / Line 83: @@
 We require kind, polite behavior and language at all times. Please avoid any drama, arguing, or conversation that might make people uncomfortable. Our mission is to keep people comfortable, not to toughen them up. Flirting is cute. Bad words or sexual innuendo, not good.
-Failure in following these rules may get you removed from our sim and banned.
+===== No Soliciting, Selling, or Begging =====
-► No Soliciting, Selling, or Begging
 You may not set out items for sale, nor offer them in chat or instant messages. The same goes for the following:
@@ Line 79: / Line 94: @@
 You may rent advertisements on our AdNode system. Funds from that support NCI activities, so it’s a good way to get some benefit and give back as well. Click a vacant board for information.
-Failure in following these rules may get you removed from our sim and banned.
+===== No Harassment =====
-► No Harassment
 NCI is an all-inclusive, welcoming community. There is no room for profanity, intolerance, crude and/or unwelcome sexual advances, repetitive playing of annoying sound clips, and rezzing junk prims all over the place.
@@ Line 89: / Line 102: @@
 If asked by an officer to drop a subject, please drop it. We're not trying to suppress freedom of speech. However, in our experience, certain topics are so If you are wondering if some word is OK, we’d prefer you not use it.
-Failure in following these rules may get you removed from our sim and banned.
+===== SUMMING UP =====
-_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅_̅
-▶ SUMMING UP ◀
 NCI is first and foremost a help area. You are welcome here in support of that focus. If your
@@ Line 101: / Line 110: @@
 Enjoy NCI!! Be cool to each other...
-===== Understanding These Standards =====
-In these standards, and in person, we try to be clear, yet polite. We’ll use the word “please” as a matter of courtesy. These are the standards of behavior in NCI and not just suggestions to be followed or not at you will.
-You are responsible for understanding these standards, and for behaving within the boundaries at all times. If you have questions or concerns, ask a Land Officer, or on the NCI Help Group.
-If you have concerns or questions, feel you have been treated unfairly, take it up privately with the NCI Region Coordinator or a Senior Land Officer.
-You can find a list of the NCI Staff here: [[http://wiki.nci-sl.info/doku.php?id=personnel:personnel]]
-Failure in following these rules may get you removed from our sim and banned.
-===== Helping Others =====
-NCI's purpose is to help the citizens of Second Life, both old and new. Our guidelines request that all people who come to our locations be treated with respect and kindness, no matter how much they get on our nerves. Please allow the staff to take care of the big problems and as our regulars try to help the people causing problems to find a different way to do things. We know it is hard, but if you are not feeling up to the task at the moment, call an LO or just give yourself a little time elsewhere to change your perspective.
-Janet posted this great article in the forum. We are adding it here as most of us LO's have found it very helpful. Please give it a read as it talks about language and how it is used and perceived. Let's make sure that none of this is happening in NCI. The link is below
-[[https://tinyurl.com/y6vlloh3]]
-To reiterate, please don't do anything that will interfere with someone enjoying their time here, or getting the help they need.
-Abuse, arguing, drama, and unpleasantness of any kind do not belong here. So never abuse or make fun of anyone in chat or IM.
-We are here to help people even if they are different from ourselves.
-We want to be a place where people are fundamentally kind, and use good judgment in support of our mission, to help with this understanding, we do have some specific rules:
-Failure in following these rules may get you removed from our sim and banned.
-===== Application and Interpretation of NCI Rules =====
-**Tolerance**\\
-We are inclusive of cultures, political groups, subcultures and religions (except where they may fall under hate-speech in the community standards). We do not permit the disparagement or insults directed at any group, expressed or implied at any time. Jews, Christians, Furries, Goreans, flat-earthers, gays, BDSM, child avatars, and Jack Thomson. They are all welcome, but see also below.
-**Solicitation**\\
-We do not permit advertising, selling, soliciting, preaching, recruiting, spamming or panhandling. Please note that civil discussions between people about religion, politics, someone's business, etc. does not count as solicitation.
-**Lifestyles**\\
-We do not permit the practice of lifestyles that are not PG in our PG locations. If you are a lesbian BDSMer, we welcome you, however, do not lead your inadequately dressed slave around the property. We're generally a role-play free zone. We're expecting people to be themselves. That doesn't mean we don't like role-players either, but it can be difficult to converse with someone who won't come out-of-character.
-**Third Parties**\\
-We do not discuss matters of rule/infraction with third parties. Everyone is responsible for themselves. While we welcome the dom/sub community, slaves are responsible solely for themselves, their dress and behavior while on NCI property. We will not discuss the issue with a slave's master.
-**Weapons**\\
- We do not allow the use of weapons or things that appear to be weapons. Please note that this rule does not prohibit wearing weapons as part of an avatar. However, if a gun is in hand, assume that the person will use it and react accordingly. This applies to invisible guns--but please warn people first. They very well may have forgotten the weapon was in hand. It's easy to do. People may carry a swords in hand, but if they threaten any one--or brandish them in a threatening manner, warn, then eject, then ban.
-**Ponzi Scheme**\\
-Abuse-report all Ponzi (magic money, et al) schemes, and issue a full ban until you have assurances from the perpetrator that it will not happen again. You are not _obligated_ to contact them. Issue the ban, file an abuse report, and return the objects.
-**Dress**\\
-At NCI locations, please ensure that people don't dress in a "mature" manner. Nudity is not acceptable. Sexy is okay; we are not the clothes police! However--people need to keep the naughty bits well covered. Please note that male avatars don't have to keep their nipples covered. Don't blame us; Linden Lab has chosen to base its PG/Mature distinction on American custom. As an example: A bikini (even a small one) is okay. A thong and/or pasties are not. Gorean-style silks are okay; transparent silks are not. A hint of nipple on a shirt, is okay; a see-through shirt is not. If someone can see up your skirt without using the camera, wear underwear. If you have prim genitals, detach them even if they are invisible.
-**Don't Be A Jerk**\\
-Some people choose to cause as much disruption as they can without actually breaking a rule. That's what our "Don't be a Jerk rule" is for. If, in your judgment, they are being excessively disruptive, then that's not good for the people we are trying to help. Give them a time out.
-===== Conduct =====
-**Conduct**\\
-Our three watchwords are respect, courtesy and civility to our guests, and to each other.
-Remember the magic words in life: words like "Please", "Thank You", "Would you...", " would appreciate...", etc. Remember that in Second Life, we do not have the tonal and body language cues that we depend on in real life communications. It is much easier for text chat to be misunderstood.
-**Mockery**\\
-Never make fun of, laugh at, harass, or otherwise be unkind to new residents at NCI (No, it isn't okay to mock griefers either). That type of behavior from a Helper, Instructor, Event Host, or Land Officer is completely counter to what NCI stands for. This is something that we will suspend for. It does not matter whether you have a Helper, Instructor, Event Host, or Land Officer tag active or not.
-**Wearing the Tag**\\
-Everyone has times when they are not in a helpful mood. Maybe you just want to talk to your friends at NCI. Or maybe you are just freaking sick of newbies that night. Cool. It happens. But--if you are feeling that way, take off your NCI tag. Wearing that tag at NCI indicates you are ready and willing to help. If you aren't, take it off.
-Even if you are not wearing the NCI tag, if you are at NCI, be polite and respectful of everyone. If you don't feel like helping just say, "I'm busy now, can you ask _____ for help?"  Finally, no matter what tag you are wearing follow NCI's rules when at NCI.
-**Questions**\\
-If you're a new Helper or Land Officer, please see Beverly Montgomery if you've got questions, or ask a Senior Land Officer, if Beverly is not available. If you are a new Instructor, contact the NCI Education Coordinator with any questions. If you are a new Event Host, contact the NCI Events Coordinator with any questions.
-**Conflicts**\\
-For personality conflict issues involving other Helpers, Instructors, or Event Hosts, Land Officers, try to work it out with the other person first. If you can't, contact the Senior Land Officer (see list below) for the area where the problem occurred. Contact NCI's Education Coordinator for all issues related to Education, or Events Coordinator  for all issues related to Events. If you can't get hold of them and it is an emergency contact one of the senior staff.
-**Making New Helpers**\\
-The creation of new NCI Helpers is restricted to Helper Manager and Owners role of the main NCI group. Also--any person that you make a NCI Helper has go to Beverly Montgomery for Orientation & Training. This is an absolute must!
-**Translators**\\
-We have lots of people coming through that can't speak English. Though English is the primary language of NCI, we should still work to help non-English speakers. NCI Helpers, Instructors, Event Hosts, and Land Officers should own and learn to use on of the various free translator HUD available in Second Life. (Metanomics Translator is a good free choice.) Please note that the inability someone to speak English does not mean that you have to let them drag a class or event to a standstill.
-===== Senior Land Officers =====
-Each NCI Campus has a Senior Land Officer in charge of managing the Land Officers and Helpers working at that area. If there is a problem with an Officer or Helper, contact the Senior Land Officer for the campus where the problem occurred.
-The Senior Land Officers are:
-Kuula - Beverly Montgomery
-Beach – Pajobra Zessinthal
-South – Edward Starsmith
-Infonodes – Imnotgoing Sideways
-If there is a problem with an Instructor or Event Host at a class or event they are running—contact the Education Coordinator (Varian Altney) or the Events Coordinator (Mouseplay) first.
-They are in charge there. Period.
-Other Senior Land Officers available to escalate staff and land issues to are:
-Alaska Udimo
-Janet Rossini
-===== Disciplinary Actions (Warn, Eject, Ban) =====
-**Escalating Disciplinary Actions**\\
-Unless it is an emergency situation, please warn before ejecting, and eject before banning. We want to reserve bans for people who are genuine griefers/assholes, and avoid hitting people who just don't understand the rules or have a language issue.
-**Warnings**\\
-Avoid stating in your warnings, the potential consequence of being banned. Simply explain the rules, ask the person to comply with the rules, then if non-compliance continues take action as necessary. Requests of the form of "Stop that or I will ban you!" are often seen as patronizing, and can actually escalate the situation. They can also be construed as threatening, resulting in bogus ARs, as well.
-**Use of Security system**\\
-Use the NCI security system rather than parcel bans if at all possible. We understand that sometimes there are problems with the system. (If there are, please contact Kreechur). If, for whatever reason you need to use a parcel ban, make sure a ban is also entered into the security with the explanation, or have another land officer do so on your behalf. Parcel Bans that are not recorded in the security system may be freely removed by the Security Coordinator or senior staff where appropriate.
-**Reasons for Bans**\\
-Always enter a reason for a ban in the security system. Bans entered without a corresponding reason may not work.
-**Removing Bans**\\
-Normally, only the authorizing party can undo or authorize the undoing of a ban, without a decision from the Senior Land Officers. If you are entering a ban or unban on behalf of someone else, please cite their name, as they are the authorizing party.
-Bans for Actions Outside of NCI. Never ban someone for something they have done outside NCI land or chat channels. We are not the Grid Police.
-**Freeze**\\
-Freeze is not a toy. Use it when you have to stop someone taking action against others, so that you have a few moments to change parcel settings or use the security system. It isn't for jokes or kidding around. It makes us look capricious.
-**Abusive People**\\
-If someone is abusive or insulting when challenged on a matter of rules, go ahead and ban them. Life is too short to argue with unreasonable people.
-**Banning Land Officers**\\
-**Never, ever** ban or eject another member of NCI Staff or Land Holdings for any reason. If a staff member is acting in a way that would justify a ban, contact the Senior Land Officer for the campus that they are misbehaving on. If an Instructor or Event host is acting in a way that would justify a ban, contact the Education Coordinator or the Events Coordinator as appropriate. If the first line contact is not online, contact another Senior Land Officer
-Senior Land Officers, the Education Coordinator, and the Events Coordinator are empowered to issue a temporary ban of no more than forty-eight hours to staff members that act in a manner warranting a ban for behavior happening in their respective areas. Such bans shall be reviewed by the Senior Land officers during that time.

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