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- | ====== NCI Policies and Procedures ====== | + | {{ :nci:nci_logo_small.jpg}} |
- | + | ====== NCI Policies | |
- | ===== NCI Land Officer, Instructor, Event Host & Helper Guidelines ===== | + | |
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- | Effective September 1, 2009 | + | |
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- | **This document Replaces and Supersedes all Prior Such Documents** | + | |
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- | ==== Introduction ==== | + | |
- | Welcome to NCI /New Citizens Incorporated is your portal to Second Life . We are a large volunteer group of Second Life residents. | + | |
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- | NCI's rules are fairly straightforward, | + | |
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- | Believe it or not, every item is on this list because it has been an ACTUAL problem. Usually with a decent amount of drama or hurt feelings associated with it. Not a single one of these is trivial or arbitrary, and we regret the need to add anything to this list. | + | |
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- | ==== The Tao of NCI ==== | + | |
- | 1.Help people. | + | |
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- | 2.Don' | + | |
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- | ==== Application and Interpretation of NCI Rules ==== | + | |
- | **Tolerance**\\ | + | |
- | We are inclusive of cultures, political groups, subcultures and religions (except where they may fall under hate-speech in the community standards). We do not permit the disparagement or insults directed at any group, expressed or implied at any time. Jews, Christians, Furries, Goreans, flat-earthers, | + | |
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- | **Solicitation**\\ | + | |
- | We do not permit advertising, | + | |
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- | **Lifestyles**\\ | + | |
- | We do not permit the practice of lifestyles that are not PG in our PG locations. If you are a lesbian BDSMer, we welcome you, however, do not lead your inadequately dressed slave around the property. We're generally a role-play free zone. We're expecting people to be themselves. That doesn' | + | |
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- | **Third Parties**\\ | + | |
- | We do not discuss matters of rule/ | + | |
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- | **Weapons**\\ | + | |
- | We do not allow the use of weapons or things that appear to be weapons. Please note that this rule does not prohibit wearing weapons as part of an avatar. However, if a gun is in hand, assume that the person will use it and react accordingly. This applies to invisible guns--but please warn people first. They very well may have forgotten the weapon was in hand. It's easy to do. People may carry a swords in hand, but if they threaten any one--or brandish them in a threatening manner, warn, then eject, then ban. | + | |
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- | **Ponzi Scheme**\\ | + | |
- | Abuse-report all Ponzi (magic money, et al) schemes, and issue a full ban until you have assurances from the perpetrator that it will not happen again. You are not _obligated_ to contact them. Issue the ban, file an abuse report, and return the objects. | + | |
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- | **Dress**\\ | + | |
- | At NCI locations, please ensure that people don't dress in a " | + | |
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- | **Don' | + | |
- | Some people choose to cause as much disruption as they can without actually breaking a rule. That's what our " | + | |
- | + | ||
- | ==== Conduct ==== | + | |
- | **Conduct**\\ | + | |
- | Our three watchwords are respect, courtesy and civility\u2014to our guests, and to each other. | + | |
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- | Remember the magic words in life: words like " | + | |
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- | **Mockery**\\ | + | |
- | Never make fun of, laugh at, harass, or otherwise be unkind to new residents at NCI (griefers, excepted, obviously). That type of behavior from a Helper, Instructor, Event Host, or Land Officer is completely counter to what NCI stands for. This is something that we will suspend for. It does not matter whether you have a Helper, Instructor, Event Host, or Land Officer tag active or not. | + | |
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- | **Wearing the Tag**\\ | + | |
- | Everyone has times when they are not in a helpful mood. Maybe you just want to talk to your friends at NCI. Or maybe you are just freaking sick of newbies that night. Cool. It happens. But--if you are feeling that way, take off your NCI tag. Wearing that tag at NCI indicates you are ready and willing to help. If you aren' | + | |
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- | Even if you are not wearing the NCI tag, if you are at NCI, be polite and respectful of everyone. If you don't feel like helping just say, " | + | |
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- | **Questions**\\ | + | |
- | If you're a new Helper or Land Officer, please see Beverly Montgomery if you've got questions, or ask Member of the Board of Directors, if Beverly is not available. If you are a new Instructor, contact the NCI Education Director with any questions. If you are a new Event Host, contact the NCI Events Director with any questions. | + | |
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- | **Conflicts**\\ | + | |
- | For personality conflict issues involving other Helpers, Instructors, | + | |
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- | **Making New Helpers**\\ | + | |
- | The creation of new NCI Helpers is restricted to people in the Officer role of the main NCI group. Also--any person that you make a NCI Helper has go to Beverly Montgomery for Orientation & Training. This is an absolute must! | + | |
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- | **Translators**\\ | + | |
- | We have lots of people coming through that can't speak English. Though English is the primary language of NCI, we should still work to help non-English speakers. NCI Helpers, Instructors, | + | |
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- | ==== Senior Land Officers | + | |
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- | Each NCI Campus has a Senior Land Officer in charge of managing the Land Officers and Helpers working at that area. If there is a problem with an Officer or Helper, contact the Senior Land Officer for the campus where the problem occurred. | + | |
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- | **The Senior Land Officers are: | + | |
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- | - **Kuula** - Garn Conover & Beverly Montgomery\\ | + | |
- | - **Beach** - Linda Coffee\\ | + | |
- | - **South** - Wellington Beam\\ | + | |
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- | If there is a problem with an Instructor or Event Host, a class or event they are running, contact the Education Director (Afon Shepherd) or the Events Director (Gramma Fiddlesticks) first. | + | |
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- | They are in charge there. Period. | + | |
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- | ==== Disciplinary Actions (Warn, Eject, Ban) ==== | + | |
- | **Escalating Disciplinary Actions**\\ | + | |
- | Unless it is an emergency situation, please warn before ejecting, and eject before banning. We want to reserve bans for people who are genuine griefers/ | + | |
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- | **Warnings**\\ | + | |
- | Avoid stating in your warnings, the potential consequence of being banned. Simply explain the rules, ask the person to comply with the rules, then if non-compliance continues take action as necessary. Requests of the form of \u201cStop that or I will ban you!\u201d are often seen as patronizing, | + | |
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- | **Use of Banlink**\\ | + | |
- | Use Banlink rather than parcel bans if at all possible. We understand that sometimes there are problems with Banlink. (If there are, please contact Garn Conover). If, for whatever reason you need to use a parcel ban, make sure a ban is also entered into Banlink with the explanation, | + | |
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- | **Reasons for Bans**\\ | + | |
- | Always enter a reason for a ban in Banlink. Bans entered in Banlink without a corresponding reason may be removed. | + | |
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- | **Removing Bans**\\ | + | |
- | Normally, only the authorizing party can undo or authorize the undoing of a ban, without a decision from the board. If you are entering a ban or unban on behalf of someone else, please cite their name, as they are the authorizing party. | + | |
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- | Bans for Actions Outside of NCI. Never ban someone for something they have done outside NCI land or chat channels. We are not the Grid Police. | + | |
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- | **Freeze**\\ | + | |
- | Freeze is not a toy. Use it when you have to stop someone taking action against others, so that you have a few moments to change parcel settings or use Banlink. It isn't for jokes or kidding around. It makes us look capricious. | + | |
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- | **Abusive People**\\ | + | |
- | If someone is abusive or insulting when challenged on a matter of rules, go ahead and ban them. Life is too short to argue with unreasonable people. | + | |
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- | **Banning Land Officers**\\ | + | |
- | **Never, ever** ban another member of NCI Land Holdings for any reason. If a member of NCI Land Holdings is acting in a way that would justify a ban, contact the Senior Land Officer for the campus that they are misbehaving on. If an Instructor or Event host is acting in a way that would justify a ban, contact the Education Director or the Events Director as appropriate. If the first line contact is not online, contact a NCI Vice Chairman | + | |
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- | Senior Land Officers, the Education Director, and the Events Director are empowered to issue a temporary ban of no more than forty-eight hours to members of NCI Land Holdings that act in a manner warranting a ban for behavior happening in their respective areas. Such bans shall be reviewed by the NCI Board during that time. | + | |
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+ | At NCI, we are committed to just, fair, and transparent treatment of all our staff, members, and visitors. Our rules, guidelines, and procedures apply to all involved in NCI equally, and are publicly viewable here on our wiki. | ||
+ | ** Guidelines of our Helpers, Officers, and Instructors **\\ | ||
+ | Guidelines of our Helpers, Officers, and Instructors use at all NCI locations. Effective September 1, 2009. | ||
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