Differences

This shows you the differences between two versions of the page.

--- policies:officers [2019/08/19 01:09]
jdf76 [Disciplinary Actions (Warn, Eject, Ban)]
+++ policies:officers [2023/01/13 09:23] (current)
wellington_beam [Senior Land Officers]
@@ Line 76: / Line 76: @@
 Beach – Pajobra Zessinthal
-South – Edward Starsmith
+NCIsland - Mouserly2 Resident
+South – Wellington Beam
 Infonodes – Imnotgoing Sideways
@@ Line 89: / Line 91: @@
 Other Senior Land Officers available to escalate staff and land issues to are:
-Alaska Udimo
 Janet Rossini
+===== Disciplinary Actions (Warn, Eject, Ban) =====
+**Escalating Disciplinary Actions**\\
+Unless it is an emergency situation, please warn before ejecting, and eject before banning. We want to reserve bans for people who are genuine griefers/assholes, and avoid hitting people who just don't understand the rules or have a language issue.
+**Warnings**\\
+Avoid stating in your warnings, the potential consequence of being banned. Simply explain the rules, ask the person to comply with the rules, then if non-compliance continues take action as necessary. Requests of the form of "Stop that or I will ban you!" are often seen as patronizing, and can actually escalate the situation. They can also be construed as threatening, resulting in bogus ARs, as well.
+**Use of Security system**\\
+Use the NCI security system rather than parcel bans if at all possible. We understand that sometimes there are problems with the system. (If there are, please contact **Janet Rossini**). If, for whatever reason you need to use a parcel ban, make sure a ban is also entered into the security with the explanation, or have another land officer do so on your behalf. Parcel Bans that are not recorded in the security system may be freely removed by the Security Coordinator or senior staff where appropriate.
+**Reasons for Bans**\\
+Always enter a reason for a ban in the security system. Bans entered without a corresponding reason may not work.
+**Removing Bans**\\
+Normally, only the authorizing party can undo or authorize the undoing of a ban, without a decision from the Senior Land Officers. If you are entering a ban or unban on behalf of someone else, please cite their name, as they are the authorizing party.
+Bans for Actions Outside of NCI. Never ban someone for something they have done outside NCI land or chat channels. We are not the Grid Police.
+**Freeze**\\
+Freeze is not a toy. Use it when you have to stop someone taking action against others, so that you have a few moments to change parcel settings or use the security system. It isn't for jokes or kidding around. It makes us look capricious.
+**Abusive People**\\
+If someone is abusive or insulting when challenged on a matter of rules, go ahead and ban them. Life is too short to argue with unreasonable people.
+**Banning Land Officers**\\
+**Never, ever** ban or eject another member of NCI Staff or Land Holdings for any reason. If a staff member is acting in a way that would justify a ban, contact the Senior Land Officer for the campus that they are misbehaving on. If an Instructor or Event host is acting in a way that would justify a ban, contact the Education Coordinator or the Events Coordinator as appropriate. If the first line contact is not online, contact another Senior Land Officer
+Senior Land Officers, the Education Coordinator, and the Events Coordinator are empowered to issue a temporary ban of no more than forty-eight hours to staff members that act in a manner warranting a ban for behavior happening in their respective areas. Such bans shall be reviewed by the Senior Land officers during that time.

New Citizens Inc

User Tools

Site Tools

Differences

Page Tools