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policies:officers [2011/03/02 20:22] wellington_beam [Senior Land Officers] |
policies:officers [2023/01/13 09:23] (current) wellington_beam [Senior Land Officers] |
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**Questions**\\ | **Questions**\\ | ||
- | If you're a new Helper or Land Officer, please see Beverly Montgomery if you've got questions, or ask a Senior Land Officer, if Beverly is not available. If you are a new Instructor, contact the NCI Education | + | If you're a new Helper or Land Officer, please see Beverly Montgomery if you've got questions, or ask a Senior Land Officer, if Beverly is not available. If you are a new Instructor, contact the NCI Education |
**Conflicts**\\ | **Conflicts**\\ | ||
- | For personality conflict issues involving other Helpers, Instructors, | + | For personality conflict issues involving other Helpers, Instructors, |
**Making New Helpers**\\ | **Making New Helpers**\\ | ||
- | The creation of new NCI Helpers is restricted to people in the Officer | + | The creation of new NCI Helpers is restricted to Helper Manager and Owners |
**Translators**\\ | **Translators**\\ | ||
- | We have lots of people coming through that can't speak English. Though English is the primary language of NCI, we should still work to help non-English speakers. NCI Helpers, Instructors, | + | We have lots of people coming through that can't speak English. Though English is the primary language of NCI, we should still work to help non-English speakers. NCI Helpers, Instructors, |
===== Senior Land Officers ===== | ===== Senior Land Officers ===== | ||
Each NCI Campus has a Senior Land Officer in charge of managing the Land Officers and Helpers working at that area. If there is a problem with an Officer or Helper, contact the Senior Land Officer for the campus where the problem occurred. | Each NCI Campus has a Senior Land Officer in charge of managing the Land Officers and Helpers working at that area. If there is a problem with an Officer or Helper, contact the Senior Land Officer for the campus where the problem occurred. | ||
+ | The Senior Land Officers are: | ||
- | **The Senior Land Officers are: | + | Kuula - Beverly Montgomery |
- | - **Kuula** - Garn Conover & Beverly Montgomery\\ | + | Beach – Pajobra Zessinthal |
- | - **Beach** - Krystal Devonshire\\ | + | |
- | - **South** - Peace Smythe\\ | + | NCIsland |
- | - **Dream Seeker** - TBC\\ | + | |
- | - **Infonodes** - Imnotgoing Sideways\\ | + | South – Wellington Beam |
+ | |||
+ | Infonodes | ||
+ | |||
+ | |||
+ | If there is a problem with an Instructor or Event Host at a class or event they are running—contact the Education Coordinator (Varian Altney) or the Events Coordinator (Mouseplay) first. | ||
- | If there is a problem with an Instructor or Event Host, a class or event they are running, contact the Education Coordinator(Wyn Nitely) or the Events Coordinator (Krystal Devonshire) first. | ||
They are in charge there. Period. | They are in charge there. Period. | ||
+ | |||
+ | |||
+ | Other Senior Land Officers available to escalate staff and land issues to are: | ||
+ | |||
+ | |||
+ | Janet Rossini | ||
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Avoid stating in your warnings, the potential consequence of being banned. Simply explain the rules, ask the person to comply with the rules, then if non-compliance continues take action as necessary. Requests of the form of "Stop that or I will ban you!" are often seen as patronizing, | Avoid stating in your warnings, the potential consequence of being banned. Simply explain the rules, ask the person to comply with the rules, then if non-compliance continues take action as necessary. Requests of the form of "Stop that or I will ban you!" are often seen as patronizing, | ||
- | **Use of Banlink**\\ | + | **Use of Security system**\\ |
- | Use Banlink | + | Use the NCI security system |
**Reasons for Bans**\\ | **Reasons for Bans**\\ | ||
- | Always enter a reason for a ban in Banlink. Bans entered | + | Always enter a reason for a ban in the security system. Bans entered without a corresponding reason may not work. |
**Removing Bans**\\ | **Removing Bans**\\ | ||
- | Normally, only the authorizing party can undo or authorize the undoing of a ban, without a decision from the board. If you are entering a ban or unban on behalf of someone else, please cite their name, as they are the authorizing party. | + | Normally, only the authorizing party can undo or authorize the undoing of a ban, without a decision from the Senior Land Officers. If you are entering a ban or unban on behalf of someone else, please cite their name, as they are the authorizing party. |
Bans for Actions Outside of NCI. Never ban someone for something they have done outside NCI land or chat channels. We are not the Grid Police. | Bans for Actions Outside of NCI. Never ban someone for something they have done outside NCI land or chat channels. We are not the Grid Police. | ||
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**Freeze**\\ | **Freeze**\\ | ||
- | Freeze is not a toy. Use it when you have to stop someone taking action against others, so that you have a few moments to change parcel settings or use Banlink. It isn't for jokes or kidding around. It makes us look capricious. | + | Freeze is not a toy. Use it when you have to stop someone taking action against others, so that you have a few moments to change parcel settings or use the security system. It isn't for jokes or kidding around. It makes us look capricious. |
**Abusive People**\\ | **Abusive People**\\ | ||
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**Banning Land Officers**\\ | **Banning Land Officers**\\ | ||
- | **Never, ever** ban or eject another member of NCI Land Holdings for any reason. If a member | + | **Never, ever** ban or eject another member of NCI Staff or Land Holdings for any reason. If a staff member is acting in a way that would justify a ban, contact the Senior Land Officer for the campus that they are misbehaving on. If an Instructor or Event host is acting in a way that would justify a ban, contact the Education |
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+ | Senior Land Officers, the Education Coordinator, | ||
- | Senior Land Officers, the Education Director, and the Events Director are empowered to issue a temporary ban of no more than forty-eight hours to members of NCI Land Holdings that act in a manner warranting a ban for behavior happening in their respective areas. Such bans shall be reviewed by the NCI Board during that time. | ||