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+ | ====== NCI Land Officer, Instructor, Event Host & Helper Guidelines ====== | ||
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+ | Effective 25 November, 2009 | ||
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+ | **This document Replaces and Supersedes all Prior Such Documents** | ||
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+ | ===== Introduction ===== | ||
+ | Welcome to NCI / New Citizens Incorporated is your portal to Second Life . We are a large volunteer group of Second Life residents. | ||
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+ | NCI's rules are fairly straightforward, | ||
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+ | ===== Principles ===== | ||
+ | Everything you do as an NCI volunteer should reflect our [[nci: | ||
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+ | ===== Application and Interpretation of NCI Rules ===== | ||
+ | **Tolerance**\\ | ||
+ | We are inclusive of cultures, political groups, subcultures and religions (except where they may fall under hate-speech in the community standards). We do not permit the disparagement or insults directed at any group, expressed or implied at any time. Jews, Christians, Furries, Goreans, flat-earthers, | ||
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+ | **Solicitation**\\ | ||
+ | We do not permit advertising, | ||
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+ | **Lifestyles**\\ | ||
+ | We do not permit the practice of lifestyles that are not PG in our PG locations. If you are a lesbian BDSMer, we welcome you, however, do not lead your inadequately dressed slave around the property. We're generally a role-play free zone. We're expecting people to be themselves. That doesn' | ||
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+ | **Third Parties**\\ | ||
+ | We do not discuss matters of rule/ | ||
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+ | **Weapons**\\ | ||
+ | We do not allow the use of weapons or things that appear to be weapons. Please note that this rule does not prohibit wearing weapons as part of an avatar. However, if a gun is in hand, assume that the person will use it and react accordingly. This applies to invisible guns--but please warn people first. They very well may have forgotten the weapon was in hand. It's easy to do. People may carry a swords in hand, but if they threaten any one--or brandish them in a threatening manner, warn, then eject, then ban. | ||
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+ | **Ponzi Scheme**\\ | ||
+ | Abuse-report all Ponzi (magic money, et al) schemes, and issue a full ban until you have assurances from the perpetrator that it will not happen again. You are not _obligated_ to contact them. Issue the ban, file an abuse report, and return the objects. | ||
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+ | **Dress**\\ | ||
+ | At NCI locations, please ensure that people don't dress in a " | ||
+ | |||
+ | **Don' | ||
+ | Some people choose to cause as much disruption as they can without actually breaking a rule. That's what our " | ||
+ | |||
+ | ===== Conduct ===== | ||
+ | **Conduct**\\ | ||
+ | Our three watchwords are respect, courtesy and civility to our guests, and to each other. | ||
+ | |||
+ | Remember the magic words in life: words like " | ||
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+ | **Mockery**\\ | ||
+ | Never make fun of, laugh at, harass, or otherwise be unkind to new residents at NCI (No, it isn't okay to mock griefers either). That type of behavior from a Helper, Instructor, Event Host, or Land Officer is completely counter to what NCI stands for. This is something that we will suspend for. It does not matter whether you have a Helper, Instructor, Event Host, or Land Officer tag active or not. | ||
+ | |||
+ | **Wearing the Tag**\\ | ||
+ | Everyone has times when they are not in a helpful mood. Maybe you just want to talk to your friends at NCI. Or maybe you are just freaking sick of newbies that night. Cool. It happens. But--if you are feeling that way, take off your NCI tag. Wearing that tag at NCI indicates you are ready and willing to help. If you aren' | ||
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+ | Even if you are not wearing the NCI tag, if you are at NCI, be polite and respectful of everyone. If you don't feel like helping just say, " | ||
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+ | **Questions**\\ | ||
+ | If you're a new Helper or Land Officer, please see Beverly Montgomery if you've got questions, or ask a Senior Land Officer, if Beverly is not available. If you are a new Instructor, contact the NCI Education Coordinator with any questions. If you are a new Event Host, contact the NCI Events Coordinator with any questions. | ||
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+ | **Conflicts**\\ | ||
+ | For personality conflict issues involving other Helpers, Instructors, | ||
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+ | **Making New Helpers**\\ | ||
+ | The creation of new NCI Helpers is restricted to Helper Manager and Owners role of the main NCI group. Also--any person that you make a NCI Helper has go to Beverly Montgomery for Orientation & Training. This is an absolute must! | ||
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+ | **Translators**\\ | ||
+ | We have lots of people coming through that can't speak English. Though English is the primary language of NCI, we should still work to help non-English speakers. NCI Helpers, Instructors, | ||
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+ | ===== Area Coordinators ===== | ||
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+ | Each NCI Campus has an Area Coordinator in charge of maintaining the area. If there is a problem with an Officer or Helper, contact the Senior Land Officer for the campus where the problem occurred. | ||
+ | The Area Coordinators are: | ||
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+ | Kuula - Emilylo Mayako and Elise Blossom | ||
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+ | NCIsland - Mouserly2 Resident | ||
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+ | South – Wellington Beam | ||
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+ | Infonodes – Imnotgoing Sideways | ||
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+ | Janet Rossini | ||
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+ | ===== Disciplinary Actions (Warn, Eject, Ban) ===== | ||
+ | **Escalating Disciplinary Actions**\\ | ||
+ | Unless it is an emergency situation, please warn before ejecting, and eject before banning. We want to reserve bans for people who are genuine griefers/ | ||
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+ | **Warnings**\\ | ||
+ | Avoid stating in your warnings, the potential consequence of being banned. Simply explain the rules, ask the person to comply with the rules, then if non-compliance continues take action as necessary. Requests of the form of "Stop that or I will ban you!" are often seen as patronizing, | ||
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+ | **Use of Security system**\\ | ||
+ | Use the NCI security system rather than parcel bans if at all possible. We understand that sometimes there are problems with the system. (If there are, please contact **Janet Rossini**). If, for whatever reason you need to use a parcel ban, make sure a ban is also entered into the security with the explanation, | ||
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+ | **Reasons for Bans**\\ | ||
+ | Always enter a reason for a ban in the security system. Bans entered without a corresponding reason may not work. | ||
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+ | **Removing Bans**\\ | ||
+ | Normally, only the authorizing party can undo or authorize the undoing of a ban, without a decision from the Senior Land Officers. If you are entering a ban or unban on behalf of someone else, please cite their name, as they are the authorizing party. | ||
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+ | Bans for Actions Outside of NCI. Never ban someone for something they have done outside NCI land or chat channels. We are not the Grid Police. | ||
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+ | **Freeze**\\ | ||
+ | Freeze is not a toy. Use it when you have to stop someone taking action against others, so that you have a few moments to change parcel settings or use the security system. It isn't for jokes or kidding around. It makes us look capricious. | ||
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+ | **Abusive People**\\ | ||
+ | If someone is abusive or insulting when challenged on a matter of rules, go ahead and ban them. Life is too short to argue with unreasonable people. | ||
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+ | **Banning Land Officers**\\ | ||
+ | **Never, ever** ban or eject another member of NCI Staff or Land Holdings for any reason. If a staff member is acting in a way that would justify a ban, contact the Senior Land Officer for the campus that they are misbehaving on. If an Instructor or Event host is acting in a way that would justify a ban, contact the Education Coordinator or the Events Coordinator as appropriate. If the first line contact is not online, contact another Senior Land Officer | ||
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+ | Senior Land Officers, the Education Coordinator, | ||
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