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jobs:adnode_coordinator

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NCI AdNode Coordinator

Manages NCI AdNode system and clients.

Roles/Responsibilities

  • Serve as primary contact person for AdNode clients and those that are interested in advertising with NCI
  • Answer questions/explain things ( costs, how AdNode basically works etc.) to new clients
  • Sell boards to new sponsors
  • Contact and inform interested residents if there are slots available
  • Guide advertisers to ad image making volunteers.
  • Check mails at least once a day if you're not in SL and see if you got an AdNode related IM
  • Watch the networks status indicated by the billboards sponsor label color
  • Fix issues if possible, reset adboard
  • Handle refunds and reported ads

Skills

  • To be and stay friendly ( even if you have to deal with an upset person )
  • Be open and friendly to unknown people
  • Some skills to have and lead a sales conversation
  • Patience ( you may have to explain things all over again, ppl sometimes do not read the notecards and ask for “Live help”, inform up to 15 ppl, one after another at the same day, that their ad will expire soon ( renewal reminders ) )
  • Have some time, AdNode sometimes needs two hours of attention ( spreadsheet, server stuff & renewal reminders, usually on weekends, about 15 minutes up to 1 hour on Wednesdays and Fridays ), interrupting the work and come back later is bad while updating the server
  • Basic building skills
  • Social (communication) skills
  • Organization talent ( to time and work off tasks in line without a break )
  • Basic math skills ( calculate costs, apply discounts etc. )
  • Honesty and loyalty
  • Some expierence with Excel or similar applications
  • Straight Reasoning (if the network goes nuts, investigate any kind of issues that may appear)
  • Experience with Gimp, PSP, PS or similar
  • Basic network knowledge recommended but not requiered
  • Some primitive scripting skills may help in some situations

Personal attributes

Abilities

Scope of authority

Current Holders

jobs/adnode_coordinator.1396675162.txt.gz · Last modified: 2014/04/05 05:19 by andre_kestrel